FAQ

QUESTIONS ABOUT THE LEUCAN SKI CHALLENGE

What is Leucan?

For more than 45 years, Leucan has been committed to helping cancer-stricken children and their families. In addition to its support to clinical research, the Association provides specific and personalized services to its families: emotional assistance and support, financial assistance, referral services, massage therapy, hosting and support in hospital’s playrooms, sociorecreational activities, an awareness and assistance program in school, end-of-life and bereavement follow-up, as well as the Leucan Information Centre.

What is the Leucan Ski Challenge and when/where will it take place?

Visit the About the Challenge section.

What are the rules of the Leucan Ski Challenge?

Rules differ by mountain. Please select the mountain you are interested in under the Mountains menu to obtain its complete regulations.

QUESTIONS ABOUT YOUR REGISTRATION/PARTICIPATION

How can I register in the Leucan Ski Challenge?

Choose your mountain here and register in the category of your choice.

Once I have registered, what happens next?

If you register online, you will receive an email confirmation. Your personal page will automatically be created. You will then be able to invite your friends, family and colleagues to make an online donation on your profile page. You will also have access to donation forms, allowing you to raise money in person and your donors to receive tax receipts.

Does my team need to be complete before registering?

No. You can create a team in which other members may register later, or you can join an incomplete team without a problem.

Are there registration fees?

Yes. To complete the registration, all participants must pay the requisite fees.

This step will appear in the online registration form. If you are registering via our paper form or over the phone, you must provide your credit card information or send a cheque or money order to Leucan to pay the registration fees and thus confirm your registration.

Why do I have to pay this registration fee now?

This registration fee was implemented to encourage participants to complete their Challenge and to cover the expenses incurred by Leucan caused by an increase in operating costs.

It is a way for Leucan to consolidate participants’ engagement while absorbing some of the logistics and operating costs of the event.

Do we need to have our minimum fundraising amount already collected at the time of registration?

This amount must be submitted at the start of the event if the payment is made in cash or by cheque, whether registration is done online, in person the day of the event or prior to the event, paid in cash using the paper registration form. 

Until when can I register?

Online registration for a challenge will close a few days before the event. Some mountains have a maximum capacity and may need to close registration earlier if the limit is reached.

What do I do if I can no longer participate?

Inform Leucan immediately as well as your team members so that they may find a replacement. You must return all your fundraising forms to Leucan along with all collected donations. However, no substitute participants will be accepted after the start on the day of the activity.

QUESTIONS ABOUT DONATIONS AND DONATIONS FORMS

Is there still a minimum amount requirement?

Yes, each team and participant must raise a minimum amount of $200 for the solo category, $600 for the participatory category, and $2,600 for the corporate category before their challenge in March 2025.

What are the fundraising forms for?

They allow you to keep track of all your donors/donations. As well, they allow Leucan to issue tax receipts to donors. Only donors whose information is duly completed will receive tax receipts. If you receive online donations, you don’t have to add them to your donation form.

How should we proceed with the loose change we collect?

In order to facilitate and accelerate the process, you can count and roll the small change, deposit it in your personal account and write a cheque in your name payable to Leucan. In addition, you can register pledges on your profile page and if you received the money for these pledges, you have the option of paying them with your credit card, so that these donations appear on your thermometer. This way, you have less money to handle the day of the event.

Do I have to return all downloaded donation forms?

Yes, it is important to return all completed donation forms so that Leucan may issue income tax receipts to donors.

When must I hand in my donations?

All donations must be handed in upon registration on the day of the Challenge.

Cash and cheques donations received after the Leucan Ski Challenge have to be handed in to Leucan in person or forwarded by mail to your regional office. For security measures, if you send us donations by mail, replace the cash with a personal cheque equal to the amount you received.

Who do I make the cheques payable to?

To the order of Leucan (or a regional office: Leucan Montérégie, Leucan Québec, etc.).

When can donors expect to receive their tax receipts?

Donors will receive their tax receipts starting from April. For all online donations, tax receipts are issued immediately to their e-mail, once the payment is confirmed.

How are the funds raised used?

The funds raised will be used to allow generous contributions to clinical research, which further increases the chances of recovery, and to provide the many services offered to cancer-stricken children and their families: emotional assistance and support, financial assistance, referral services, massage therapy, hosting and support in hospitals’ playrooms, socio-recreational activities, an awareness program in schools, end-of-life and bereavement follow-up.

QUESTIONS ABOUT USING THE WEBSITE

How do I access my fundraising page or my team's fundraising page?

You have two options for editing your page:

Option 1: Use the links provided during registration

  1. Look for your registration confirmation email.
  2. Open the email and locate the links provided.
  3. Click the link to your personal or team page.

Option 2: Search for your name in the list of participants

  1. Go to the participant search page.
  2. Select the “Teams” or “Participants” tab depending on whether you are looking for your team page or your personal page.
  3. Enter your name in the search bar and click on the search magnifying glass to find your page.
  4. Click “View Details” next to your name in the search results to go to your personal or team page.
How do I manage and edit my personal fundraising page?

You have two options for editing your page:

Option 1: Via the Participant Center

  1. Make sure you’re logged in to your profile.
  2. Go to the “Participant Center” at the top.
  3. From the menu on the left, select “Page Settings.”

Option 2: Directly from your fundraising page

  1. Make sure you’re logged in to your profile.
  2. Click on the “Manage my page” button in the top right.
  3. From the menu on the left, select “Page Settings.”

Editable elements:

  • Make the fundraising page bilingual
  • Page Name
  • Collection Purpose
  • Custom Link
  • Page Description
  • Photo or video of the page
How do I find out if someone from my team has already registered?

Look for the names of the other participants from your team by clicking the DONATE button at the top of the website. You will access the search tool and can search by team or participant.

Can I switch to another team?

We invite you to contact your regional office to do so.

How do I edit my personal information (including photo and personal message)?

You can change various sections of your profile by logging into your user account using the connection tool located in the upper section of the website. You can edit your profile by accessing your personal page on the website and pressing the “My Fundraising” tab.

I am my group’s leader, how do I edit my group’s information?

You can edit the profile information of your team (including your personal message, pictures and videos) by logging into your account. When you are connected, look for the “Team” tab.