FAQ

QUESTIONS ABOUT THE LEUCAN SKI CHALLENGE

QUESTIONS ABOUT YOUR REGISTRATION/PARTICIPATION

QUESTIONS ABOUT DONATIONS AND DONATIONS FORMS

QUESTIONS ABOUT USING THE WEBSITE

 

QUESTIONS ABOUT THE LEUCAN SKI CHALLENGE

What is Leucan?

For more than 35 years, Leucan has been committed to helping cancer-stricken children and their families. In addition to its support to clinical research, the Association provides specific and personalized services to hundreds of families: emotional assistance and support, financial assistance, referral services, massage therapy, hosting and support in hospitals’ playrooms, socio-recreational activities, an awareness program in schools, end-of-life and bereavement follow-up, as well as the Leucan Information Centre. Apart from its head office in Montreal, Leucan has eight regional offices.

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What is the Leucan Ski Challenge and when/where will it take place?

Visit the About the Challenge section.


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What are the rules for the Leucan Ski Challenge?

Visit the About the Challenge section.
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QUESTIONS ABOUT YOUR REGISTRATION/PARTICIPATION

How can I register in the Leucan Ski Challenge?

There are three options:

  1. By filling out the online form (12hourski.com). 
  2. By downloading the form and sending it by mail, by email or fax to the Leucan regional office of your chosen mountain.
  3. By contacting the Leucan regional office of your chosen mountain.

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Are there registration fees?

Yes. To complete the registration, all participants must pay the requisite fees: $10 under 16 years of age or $20 over 16.

This step will appear in the online registration form. If you are registering via our paper form or over the phone, you must provide your credit card information or send a cheque or money order to Leucan to pay the registration fees and thus confirm your registration.

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Why do I have to pay this registration fee now?

This registration fee was implemented to encourage participants to complete their Challenge and to cover the expenses incurred by Leucan caused by an increase in operating costs.

It is a way for Leucan to consolidate participants’ engagement while absorbing some of the logistics and operating costs of the event.

 

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Once I have registered, what happens next?

If you register online, you will receive an email confirmation. Your personal page will automatically be created. You will then be able to invite your friends, family and colleagues to make an online donation on your profile page. You will also have access to donation forms, allowing you to raise money in person and your donors to receive tax receipts. 

If you send us your registration form by mail, by email or by fax, a personal page will also be created for you.


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Does my team need to be complete before registering?

No. You can create a team in which other members may register later, or you can join an incomplete team without a problem.


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Do we need to have our minimum of $500 to register?

This amount must be submitted at the start of the event if the payment is made in cash or by cheque, whether registration is done online, in person the day of the event or prior to the event, paid for in cash using the paper registration form.

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Until when can I register?

Online registration for a Challenge will close at noon on the eve of that Challenge. 

However, you can register onsite the morning of the event, as long as you have all the required documents (registration forms and releases) in addition to having the money to pay your fees ($10 for people under 16 years old and $20 for participants 16 and older) and the minimum amount of $500 in donations.


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What do I do if I can no longer participate?

Inform Leucan immediately as well as your team members so that they may find a replacement. You must return all your fundraising forms to Leucan along with all collected donations. However, no substitute participants will be accepted after the start on the day of the activity. 

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Can we be more than 4 participants in the same team?

Unfortunately the event’s logistics do not allow us to accept more than 4 participants per team. You must create teams of one to four people in your group and register by team.

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QUESTIONS ABOUT DONATIONS AND DONATIONS FORMS

What are the fundraising forms for?

They allow you to keep track of all your donors/donations. As well, they allow Leucan to issue tax receipts to donors. Only donors whose information is duly completed will receive tax receipts. If you receive online donations, you don’t have to add them to your donation form.


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How should we proceed with the loose change we collect?

In order to facilitate and accelerate the process, you can count and roll the small change, deposit it in your personal account and write a cheque in your name payable to Leucan. In addition, you can register pledges on your profile page and if you received the money for these pledges, you have the option of paying them with your credit card, so that these donations appear on your thermometer. This way, you have less money to handle the day of the event.


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Do I have to return all downloaded donation forms?

Yes, it is important to return all completed donation forms so that Leucan may issue income tax receipts to donors.

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When must I hand in my donations?

All donations must be handed in upon registration on the day of the Challenge.

Cash and cheques donations received after the Leucan Ski Challenge have to be handed in to Leucan in person or forwarded by mail to your regional office. For security measures, if you send us donations by mail, replace the cash with a personal cheque equal to the amount you received.

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Who do I make the cheques payable to?

To the order of Leucan (or a regional office: Leucan Montérégie, Leucan Québec, etc.).

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When can donors expect to receive their tax receipts?

Donors will receive their tax receipts from April 2017. For all online donations, tax receipts are issued immediately to their e-mail, once the payment is confirmed.


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How are the funds raised used?

The funds raised will be used to allow generous contributions to clinical research, which further increases the chances of recovery, and to provide the many services offered to cancer-stricken children and their families: emotional assistance and support, financial assistance, referral services, massage therapy, hosting and support in hospitals’ playrooms, socio-recreational activities, an awareness program in schools, end-of-life and bereavement follow-up.

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QUESTIONS ABOUT USING THE WEBSITE

How do I find out if someone from my team has already registered?

Look for the names of the other participants from your team by clicking the DONATE button at the top of the website. You will access the search tool and can search by team or participant.


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Can I switch to another team?

We invite you to contact your regional office to do so.

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How do I edit my personal information (including photo and personal message)?

You can change various sections of your profile by logging into your user account using the connection tool located in the upper section of the website. You can edit your profile by accessing your personal page on the website and pressing the “My Fundraising” tab.


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I am my group’s leader, how do I edit my group’s information?

You can edit the profile information of your team (including your personal message, pictures and videos) by logging into your account. When you are connected, look for the “Team” tab.

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Can I be the leader of more than one team?

Yes. You can be the leader of many teams at once. When registering a new team captain, you just need to enter contact information in the “I am a team leader, but I will not participate in the Leucan Ski Challenge” section of the registration form.

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